Refund Policy

We at https://iptvserviceproviders.com/ want to make sure you are completely satisfied with your purchase. Please get in touch with us if you have any technical or sales-related questions. You are eligible for a complete refund if, after 10 business days, our technical support is unable to resolve your problem. We want to put things right, and we guarantee that our services are generally highly stable and that you will not run into problems that we can not handle. You will be covered in the event that a technical problem arises from our end.

The following situations will prevent you from receiving a refund:

• If the problem stems from your end, the device you use, a poor internet connection in your nation or region, or from any other possibility that does not fall under our technical purview, you will not be eligible for a refund
• If you breach our terms and conditions and your account is terminated, you will never be permitted to receive a refund.
• If you have used our services for a longer period of time, you will not be eligible for a full refund. For instance, if you have a subscription that is 12 months or less, and after 8 months of flawless service, you encounter a technical issue that we are unable to resolve in 10 days (preventing you from using the remaining subscription period you purchased from us), in this scenario, you will be eligible for a partial refund for the portion of the subscription period that you are unable to use.
• If you enter incorrect connection information in the ordering form, such as an incorrect mac address, you will not be eligible for a refund. Additionally, once a subscription is activated for a device, you cannot switch devices because the first device was activated as required. If you do this, you will not be able to access a refund; instead, you will need to purchase a new subscription from us without receiving a refund for your previous purchase. To avoid this, make sure you enter the correct information when making a subscription with us. The only devices and apps that can be switched with the same subscription are those that use the M3U playlist (devices that need a MAC code to connect cannot be switched with any other device; the subscription is only active for that MAC).

If you believe you are eligible for a refund, do these actions:

Remember that we try our best to handle the refund as soon as possible. However, it may take up to 21–30 days for the refund to appear in your bank account or credit card due to our payment processor or your financial institution.

You are not permitted to resubscribe to our service at any point in the future once you have applied for a refund.

Making a Refund Request

To submit your request for a refund to us, please follow these steps:

1. To get the refund, contact us to our email digiptvofficial@gmail.com or via Whatsapp
2. Make use of the same email address or phone number that you used to purchase our services.
3. If you use a Mac device, please give your invoice number and mac code.

Important information even if you did not read our refund policy, you are still deemed to have agreed to our terms and conditions upon subscribing to our service. We value our customers and hold them in high regard, so by subscribing to us, you acknowledge and agree to our terms and conditions.